Terms and conditions

Table of Contents:

Article 1 – Definitions
Article 2 – Identity of the Entrepreneur
Article 3 – Applicability
Article 4 – The Offer
Article 5 – The Agreement
Article 6 – Right of Withdrawal
Article 7 – Costs in Case of Withdrawal
Article 8 – Exclusion of the Right of Withdrawal
Article 9 – The Price
Article 10 – Conformity and Warranty
Article 11 – Delivery and Execution
Article 12 – Payment
Article 13 – Complaints Procedure
Article 14 – Disputes
Article 15 – Final Provisions

Article 1 – Definitions
Additional Agreement: an agreement whereby the consumer acquires products, digital content, and/or services in connection with a distance agreement, and these items, digital content, and/or services are provided by the entrepreneur or by a third party based on an arrangement between that third party and the entrepreneur;
Cooling-off Period: the period within which the consumer can exercise their right of withdrawal;
Consumer: the natural person who does not act in the course of a profession or business and enters into a distance agreement with the entrepreneur;
Day: calendar day;
Durable Medium: any means – including e-mail – that allows the consumer or entrepreneur to store information personally addressed to them in a way that enables future consultation and unchanged reproduction of the stored information;
Right of Withdrawal: the possibility for the consumer to cancel the distance agreement within the cooling-off period;
Model Withdrawal Form: the model withdrawal form provided by the entrepreneur that a consumer can complete if they wish to exercise their right of withdrawal;
Entrepreneur: the legal entity Brands4kids A/S, whose identity is detailed in Article 2 of these general terms and conditions, offering products to consumers via the website;
Distance Agreement: an agreement where, as part of a system organized by the entrepreneur for the distance sale of products and/or services, the agreement is concluded using one or more remote communication techniques only;
Remote Communication Technique: a means that can be used to conclude an agreement, without the consumer and entrepreneur being simultaneously present in the same location.

Article 2 – Identity of the Entrepreneur
Trade Name: Brands4kids A/S
Registered Address: Industrivej 25, DK-7430 Ikast
Denmark
Phone Number: +45 9626 7777
Availability: 09:00 – 17:00 5 days a week (local rate).
Email Address: Info@brands4kids.dk
Company Registration No.: DK-29225826
VAT Identification Number: DK-12265050

Article 3 – Applicability
These general terms and conditions apply to every offer by the entrepreneur and to every distance agreement and order between the entrepreneur and the consumer.
Before the distance agreement is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, it will be indicated before the distance agreement is concluded that the general terms and conditions can be reviewed at the entrepreneur’s location and that they will be sent to the consumer free of charge upon request.
If the distance agreement is concluded electronically, the text of these general terms and conditions may, deviating from the previous sentence, be made available electronically to the consumer in such a way that it can be stored in an accessible manner on a durable medium. If this is not reasonably possible, it will be indicated before the distance agreement is concluded where the general terms and conditions can be reviewed electronically and that they will be sent to the consumer electronically or otherwise free of charge upon request.
In the event that specific product or service conditions also apply in addition to these general terms and conditions, the second and third paragraphs apply accordingly, and the consumer can always rely on the most favorable provision in the event of conflicting general terms and conditions.
Situations not covered by these general terms and conditions should be assessed in the spirit of these general terms and conditions.

Article 4 – The Offer
If an offer has a limited validity period or is subject to conditions, this will be clearly stated in the offer.
The offer contains a complete and accurate description of the offered products. The description is sufficiently detailed to enable the consumer to make a proper assessment of the offer. If the entrepreneur uses images, these are a true representation of the offered products. However, the entrepreneur cannot guarantee that the color(s) of products as displayed on the webshop exactly match the actual color(s) of the products.
Evident mistakes or errors in the offer do not bind the entrepreneur.
Each offer contains information that makes it clear to the consumer what rights and obligations are attached to accepting the offer.

Article 5 – The Agreement
The agreement is concluded, subject to the provisions in paragraph 4, at the moment of acceptance by the consumer of the offer and the fulfillment of the conditions set.
If the consumer has accepted the offer electronically, the entrepreneur will promptly confirm receipt of the acceptance electronically. Until the receipt of this acceptance is confirmed by the entrepreneur, the consumer may dissolve the agreement.
If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures for this purpose.
The entrepreneur can, within legal frameworks, inform themselves about whether the consumer can meet their payment obligations, as well as all facts and factors that are relevant to responsibly entering into the distance agreement. If the entrepreneur has good reasons not to enter into the agreement based on this investigation, they are entitled to refuse an order or request with reasons or attach special conditions to the execution.
The entrepreneur will, at the latest upon delivery of the product to the consumer, provide the following information in writing or in such a way that it can be stored by the consumer on a durable medium in an accessible manner:

The visit address of the entrepreneur’s location where the consumer can lodge complaints;
The conditions under which and the manner in which the consumer can exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
Information about guarantees and existing service after purchase;
The price including all taxes of the product; if applicable, the delivery costs; and the method of payment, delivery, or execution of the distance agreement;
If the consumer has a right of withdrawal, the model withdrawal form.

Article 6 – Right of Withdrawal
When purchasing products, the consumer has the possibility to dissolve the agreement without giving reasons within a cooling-off period of 14 days. The entrepreneur may ask the consumer for the reason for withdrawal but cannot oblige them to state their reason(s).
The cooling-off period mentioned in paragraph 1 starts on the day after the consumer, or a third party designated by the consumer who is not the carrier, has received the product, or:

If the consumer has ordered multiple products in one order: the day on which the consumer, or a third party designated by them, has received the last product. The entrepreneur may, provided they have clearly informed the consumer about this before the ordering process, refuse an order of multiple products with different delivery times.
If the delivery of a product consists of different shipments or parts: the day on which the consumer, or a third party designated by them, has received the last shipment or part;
During the cooling-off period, the consumer will handle the product and packaging with care. They will only unpack or use the product to the extent necessary to assess whether they wish to keep the product. The principle here is that the consumer may only handle and inspect the product as they would in a shop. If the consumer exercises their right of withdrawal, they will return the product with all delivered accessories and – if reasonably possible – in its original condition and packaging to the entrepreneur, in accordance with the reasonable and clear instructions provided by the entrepreneur.
The consumer is only liable for the reduction in value of the product resulting from handling the product beyond what is allowed in paragraph 3 of this article.
If the consumer wishes to exercise their right of withdrawal, they must notify the entrepreneur within the cooling-off period. The notification must be made using the model withdrawal form or in another unambiguous manner to the entrepreneur. After the consumer has indicated that they wish to exercise their right of withdrawal, the consumer must return the product as soon as possible, but within 14 days. The consumer has observed the return period if they return the product before the cooling-off period has expired.
The consumer must prove that the delivered items have been returned in a timely manner, for example by means of proof of shipment. The risk for timely and proper exercise of the right of withdrawal lies with the consumer.
If the consumer exercises their right of withdrawal, all additional agreements are automatically dissolved.

Article 7 – Costs in Case of Withdrawal
If the consumer exercises their right of withdrawal, the maximum costs of returning the goods are for their account. If the consumer has chosen a more expensive method of delivery than the cheapest standard delivery, the entrepreneur does not have to refund the additional costs for the more expensive method.
The entrepreneur will refund all payments made by the consumer, including any delivery costs charged for the delivered product, as soon as possible, but no later than 14 days following the day on which the withdrawal was reported. The entrepreneur may wait with the refund until they have received the product or proof of complete return from the consumer, whichever occurs first.
If the entrepreneur allows the notification of withdrawal by electronic means, they will promptly send an acknowledgment of receipt after receiving this notification. Until the receipt of this acknowledgment is confirmed by the entrepreneur, the consumer may dissolve the agreement.
The entrepreneur will use the same payment method for the refund that the consumer used unless the consumer agrees to a different method. The refund is free of charge for the consumer.

**Article 8 – Exclusion of the Right